About Us
Welcome to Onwards Energy
We are an independent business energy broker and consultant. Our mission is to provide UK Businesses with great energy deals from a partner they can trust. Than means no hidden and complete transparency on fees.
Who Are We
After 20 years working for a big 6 energy supplier, James Shenton believed UK businesses deserved more. That is why he founded Onwards Energy, an independent business energy broker & consultant. The company puts honesty and transparency at the core of its values.
Our Mission
Our mission is to get customers the best possible energy deal, taking into account price, service, customer feedback and supplier terms and conditions. We commit to operating with complete transparency so customers know exactly what they are paying.
What We Do
- Price Comparison
- Invoice Validation
- Contract Management
- Renewable Energy
- Provision of Energy Insight
- Energy Advice and Efficiency
- Carbon Net Zero
Our 6 Stage Process
01.
Discover
We work with you to identify your energy needs and your long term plans.
02.
Search
We search the market to find you the best overall energy deal with the best terms and conditions.
03.
Switch
We look after the switching process, making sure that your transfer is hassle free.
04.
Validate
We validate your invoices to make sure you only pay when bills are correct.
05.
Fix
When things go wrong, we proactively get them fixed leaving you to concentrate on your business.
06.
Renew
We monitor the market and proactively manage your renewal so you never fall onto higher out of contract or variable rates.
Why Choose Us as you Business Energy Broker?
We are a small energy consultancy with real expertise. We keep costs low and treat customers as individuals, taking time to understand your needs and requirements.
We will compare business energy prices across a wide range of suppliers and save you money.
We will provide ongoing advice, simplify business energy and validate all your invoices so you have complete confidence when you paying your energy bill.
Not only do we validate your invoices, we can offer a complete end to end service, managing all queries and issues, leaving you to concentrate on your business.
We will proactively source your renewal so you never fall onto out of contract rates, ensuring you never pay more for your energy than you have to.
We provide 100% carbon neutral and green energy contracts as well as energy efficiency advice and interventions to reduce your overall energy spend.
With 19 years of experience in the industry, we make managing your business energy simple. We want to make sure customers get a great deal from a energy partner they can trust, with no hidden commission and transparent fees.
What is an Independent Business Energy Broker?
Business energy brokers and consultants are also known as third-party intermediaries (TPIs).
They are organisations or individuals that give energy related advice. Brokers help businesses to buy and manage their energy needs.
In the business energy market there are very few published prices. This means you have to contact suppliers directly to get a business energy quotation. A TPI can support this process, saving valuable time and money.
Things to consider when choosing a business energy broker
It is worth noting that business energy brokers do not search 100% of energy suppliers. At Onwards we search up to 20 suppliers and provide this information on our quotations.
Many business energy brokers will look after procurement but little else. It is worth knowing exactly what services are included. At Onwards we look after the procurement, switching and in life contract management.
Business energy brokers get paid in 2 ways. An indirect fee and a direct fee.
The vast majority use an indirect fee. This is a commission (uplift) they add to the suppliers based price. You should always know what this uplift it.
Many businesses still get caught out by verbal agreements and agree contracts.
To align with our values, Onwards Energy never uses verbal scripts. We will always send you contract documents for signature with digital software. This means you can review all the important information in your own time.
There is zero obligation to take an offer from a TPI.
We make this clear and never use high pressure sales tactics.
No – energy suppliers and energy brokers can present offers differently. Some are all inclusive and some have certain cost excluded.
It is important that offers are compared on a like-like basis. Afterall no business wants to end up paying more than they thought.
How a business energy broker gets paid
A business energy broker charges for the services it provides you. It is never ‘free’ or ‘paid by the supplier’.
This could be a direct charge. (a fee agreed and the business pays the broker direct).
Or an indirect charge. For indirect payments, the TPI receives a payment from the
supplier, which is added to your bill. Below is an illustrative example using simple figures to aid understanding
15 p/kWh
Supplier provides base price for business energy
1 p/kWh
Business energy broker adds their commission
16 p/kWh
Total price on your bill, includes the broker commission 'indirect fee'
Broker payment
Supplier pays 1 p/kWh to the business energy broker
We adhere to Ofgem's voluntary principles
Building a loyal and long-term customer base is vital to us. That is why we operate with 100% transparency and follow Ofgem’s voluntary principles. You can find more information on Ofgem’s website